FAQ

SHIPPING

Which countries do you ship to?

We ship directly to customers all around the world. 

When will my order ship?

As all our products are manufactured in EU in our local factory, usually we will ship your order in 1 business day.

When can I expect delivery after placing my order?

Usually You will get Your order in 3-5 business days (all heat-retaining products) or 5-10 business days (all the rest). In some cases, because of COVID-19 situation delivery might take a little bit longer. 

RETURN & REFUND

What is your refund policy?

You can find our refund policy here:

https://bosaddo.com/policies/refund-policy

 

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